We, Empagnie PTE Limited (hereinafter referred to as “Company,” “us,” “we” or “our”), believe in our mission of making High-Quality College Admission Advice, Standardised Test Preparation accessible to High Schoolers worldwide at the click of a button!
Modifications to the Website: Any feature of part of the feature of the Website may be modified or deleted and may be temporarily or permanently suspended at any time, with or without prior notice. The Company shall not be liable to you or any third party for any modification, suspension, or discontinuance of the Website.
Use of the Website: You may, at present or in the future, be required to establish an account in order to use the Website and avail the advantage of certain features. If so, you agree to provide true, accurate, current, and complete information about yourself as prompted by the Website as permitted, maintain and promptly update such information. If you provide any information that is false, inaccurate, or outdated, the Company has reasonable grounds to suspect that such information is false, inaccurate, or outdated, and the Company has the right to suspend or terminate your account. You are responsible for maintaining the confidentiality of your password and account and are fully responsible for all activities that occur under your account. Since, Confidential Information may include the unique account identification number (ID) and/or password, either chosen by you or generated or auto-generated by the Website as a part of standard security procedures, you should not disclose the same to any third parties. If so disclosed to any third party/ies, the same shall be at your sole risks and costs. The Company reserves the right to disable any identification code and/or password or reset it to ensure the safety of your identity or safety of its systems. Your account is supposed to be privy to you and you hereby undertake that you shall protect it at all times. You agree to immediately notify us of any unauthorized use of your password or account or any other breach of security. You agree to be responsible for all charges resulting from the use of your account via the Website, including charges resulting from unauthorized use of your account.
Lawful Purpose: You agree to use the Website only for lawful purposes and that you are responsible for your use of and communications and content you may post via the Website (if and when applicable). You agree not to post, transmit or distribute any unlawful, infringing, threatening, harassing, defamatory, vulgar, obscene, profane, indecent, offensive, hateful, or otherwise objectionable material of any kind, including any material that encourages criminal conduct or conduct that would give rise to civil liability, infringes upon others’ intellectual property rights, impersonates any individual or entity, or otherwise violates any applicable law. Further, you shall not upload to the Website any content or files that belong to another person and to which you do not have any right to bullies, intimidates or harasses any other user, or is harassing, defamatory, comprising of abusing, sexually explicit, hateful or racially, ethnically objectionable, violative of other person’s privacy or which otherwise violates any other legal rights or any person or entity. You also shall not upload to the Website (if allowed) that is sexist, racist, offensive on the grounds of religion, nationality, or demographic group, or promotes discrimination based on race, caste, sex, religion, citizenship, disability, sexual orientation or age or infringes any patent, trademark, trade secret, copyright, right of privacy or publicity or other proprietary or intellectual property rights of any person or entity. No other information which is not accurate or based solely on rumor or hearsay or relates to a minor without consent of a parent or guardian, or otherwise unlawful in any respect shall be uploaded or posted to the Website.
Permitted Use and Monitoring: The Company reserves the right to monitor all users’ IP addresses, data, and user information, including personal information to prevent a breach of this condition and if needed, to report any unlawful event to the concerned legal and executive authorities. You also agree that you shall not hack into or bypass the authorized and legal ways to enter the Website and download, share, copy, save, edit or use the information for any reason whatsoever. You also agree that you shall not unless separately paid for to the Company, create multiple users accounts through automation or by misrepresentation or shall create multiple logins, or transmit any viruses, Trojans, computer codes, or other destructive material, store illegal material or data, use the service or content to invade others privacy, cause annoyance, inconvenience or harass any other person and cause needless anxiety or discomfort or any unpleasant experience to others. You agree not to use the Website in any manner that interferes with its normal operation or with any other user’s use of the Website.
Restrictions on Use: You also hereby agree and acknowledge that you may not do any of the following while accessing or using the Website: (i) hack, bypass or test the vulnerability of any system or network or breach or circumvent any security or authentication measures; (ii) access or search or attempt to access or search the Website by any means other than through our currently available, published interfaces that are provided by the Company; (iii) forge any TCP/IP packet header or any part of the header information in any email or posting, or in any way use the Website to send altered, deceptive or false source-identifying information; (iv) interfere with, or disrupt, the access of any user, host or network, including, without limitation, sending a virus, overloading, flooding, spamming, mail-bombing the Website, or otherwise creating an undue burden on the Website. You may not use manual or automated software, devices, or other processes to “crawl,” “scrape,” or “spider” any page of the Website and shall not decompile, reverse engineer, or otherwise attempt to obtain the source code of any part of the Website. You further agree that you will not access the Website by any means except through the interface provided by the Website for access to the Website. Creating or maintaining any link from another application to any page at the Website without the prior authorization of the Company is prohibited and shall make you liable for the same. Any permitted links to the Website must comply with all applicable laws, rules, and regulations.
Refund: You understand that the Company offers a free trial and demonstration for its college admission advising and tutoring services to its users in order to assist them in comprehensively evaluating the products/services available.
We do not explicitly or implicitly guarantee, assure or represent that; you will secure admission(s) at the targeted overseas/domestic graduate/ undergraduate college(s) & university(s), as the same would ultimately depend on the strength of your candidature and the policy of the concerned graduate/undergraduate institution. We will solely assist you as guides/coaches in your application process. Also we, at no point, guarantee your success in any test that you might have to take for admission to a graduate/undergraduate institution worldwide.
As a policy, we do not designate any particular member of our team to each Client, as we have experts who will guide you through the various stages. Senior Consultant(s) will step in for the key stages of the process. All members of our team are professional and well qualified to serve your requirements. We reserve the right to change any mentors/guides/coaches/consultants from time to time without assigning any reasons or providing any notice.
If you opt for any of the products/services provided on a paid basis, you understand that no money paid to the Company shall be refundable at any point in time even if none or part of the services have been availed.
If due to a Force Majeure Event (as defined hereinbelow), we have to discontinue a certain service that you had availed as a part of your package; we are under no obligation to refund the fee that you had paid for that particular service or provide any additional service or professional support in lieu of the service discontinued. ‘Force Majeure Event’ is an event that is beyond our control, making the performance of our obligations/services inadvisable, commercially impracticable, illegal, or impossible.
Deferring Services: If you engage our consulting services for one application season, but then decide to defer the services to the next application season, additional charges may be applicable. Services will be deferred to only one application season (for example, Fall 2019 can be deferred only to either Spring 2020 or Fall 2020). The gap between the deferred seasons should be a maximum of one year (for example, Fall 2019 can be deferred maximum to Fall 2020 only).
The decision of deferring the service has to be informed to us by you either before at least 3 (three) months prior to the earliest deadline for the targeted programs (in the application season for which you engaged us), whichever is earlier.
Discontinuation/Termination of Services: You may choose to discontinue access and usage of the Website and other services at any time. Upon discontinuance of use/termination for any reason, the Company may delete all data/information from the Website. However, all your rights and obligations shall continue to be in force even after your discontinuation of the use of our Website. We reserve the right to extend, cancel, discontinue, prematurely withdraw, or modify any of the services at our discretion.
You, at all times, are required to maintain the sanctity of our professional relationship. Any misbehavior would be held in contempt, and there would be repercussions for the same, which could include discontinuation of services effective immediately and/or initiating appropriate legal action. For a productive relationship between us, you are requested to strictly adhere to all the guidelines and schedules as prescribed by us regarding communications, document submissions, and other miscellaneous activities.
You shall use your best efforts to complete suggested tasks on time and share the documents and other related material requested by us within the prescribed timelines. Delays could adversely impact prospective admissions.
You agree that you would be solely responsible for writing the essays if you have signed up for the Admission Consulting Services or Essay Editing services and related documents to ensure originality of the content and to comply with the ethical guidelines of the colleges and universities worldwide. Our role here would be to support you with an appropriate strategy, to review your documents, and to guide you in the right direction during the entire process. We will not write essays/application-related documents under any circumstances. You represent and warrant that you have not plagiarized or inappropriately used any content or material, including but not limited to application documents, essays, resumes, etc. provided to our team. Any deviation from this will result in the immediate cancellation of services with no refund.
No Liability: The company shall not under any circumstances be liable for any damages of any kind arising out of, in connection with or relating to, the use of or inability to use the website, including any liability: (i) as a publisher of information; (ii) for any incorrect or inaccurate information; (iii) for any unauthorized access to or disclosure of your transmissions or data; or (iv) for statements or conduct of any third party on or via the website. this is a comprehensive limitation of liability that applies to all damages of any kind, including any direct, indirect, special, incidental, or consequential damages, whether based on breach of contract, breach of warranty, tort (including negligence), product liability, or otherwise, even if an individual advises the company parties of the possibility of such damages. the limitations of liability set forth herein are fundamental elements of the basis of the bargain between the company and you. the products, information, and services offered on and through the website would not be provided to you without such limitations. notwithstanding the foregoing, the sole and entire maximum liability of the company parties for any reason, and your sole and exclusive remedy for any cause or claim whatsoever shall be limited to the charges paid by you directly to the company.
Disclaimer: The Company makes no representations or warranties, expressed or implied, regarding the use of the Website by you or for the use or interpretation of any information stored on, generated by, or received through the Website. All general information provided by the Company shall not replace the customized professional services provided by the Company or by industry experts. The Website, services, and other materials are provided by the Company with reasonable skill and care but on an “as is” and “as available” basis. All warranties whether express, implied, statutory, or otherwise, including without limitation any implied warranties as to non-infringement, correspondence with description, merchantability, or fitness for a particular purpose are excluded to the fullest extent permitted by law. The Company strongly encourages you not to take the information provided on its Website as a substitute for professional advice for college admission or through colleges or educational institutes themselves.